Privacy Policy

Effective date: August 10, 2026

Who we are

Acadiana Tree Pros is a local lead-generation and referral brand operated by Tekoa. We connect property owners with independent local tree-service providers. Acadiana Tree Pros does not presently represent that it performs the tree work itself.

This policy applies to information collected through acadianatreepros.com, our estimate-request process, and communications associated with those requests.

Information you provide

When you request an estimate or contact us, we may collect your name, phone number, email address, property ZIP code or location, requested service, project details, photos you choose to provide, and other information included in your message or call.

Please do not submit sensitive financial, medical, government-identification, or account-password information through the website forms.

Information collected automatically

Our website, hosting provider, security tools, and analytics services may automatically collect limited technical and usage information. This may include IP address, browser and device information, pages viewed, approximate location derived from IP address, referral source, timestamps, cookie or similar identifiers, and information used to detect abuse or maintain website security.

Google Analytics

We use Google Analytics 4 to understand website traffic and improve the site. Google Analytics may use cookies or similar technologies to collect device, usage, and referral information. We do not intentionally send names, phone numbers, email addresses, or estimate-request details to Google Analytics.

Learn more about how Google uses information from sites that use its services at Google’s partner-sites privacy page. You may also review Google’s available browser and account privacy controls.

Calls and call tracking

We use a CallRail tracking number to route and measure calls. Call information may include the caller’s number, call time, duration, routing information, and source attribution. Calls may be recorded only when that feature is configured and notice or consent is provided as required by applicable law.

How we use information

• Respond to questions and estimate requests.
• Review, qualify, and route service opportunities.
• Connect property owners with an available independent provider.
• Communicate about a submitted request.
• Operate, secure, troubleshoot, and improve the website.
• Measure marketing and referral performance.
• Prevent fraud, spam, misuse, or safety concerns.
• Comply with legal obligations and protect legitimate rights.

How information may be shared

Request information may be shared with an independent tree-service provider so that the provider can evaluate the opportunity, contact you, inspect the property, and discuss an estimate. The assigned provider is responsible for confirming its availability, credentials, insurance, estimate, contract, project terms, safety practices, and completed work directly with you.

We may also use service providers that support website hosting, email delivery, analytics, call routing, security, backups, and other business operations. These providers may process information as needed to perform their services. Information may also be disclosed when reasonably necessary to comply with law, respond to lawful requests, investigate misuse, or protect rights and safety.

Cookies and similar technologies

Cookies and similar technologies may be used for essential website functions, security, performance, and analytics. You can control many cookies through your browser settings. Blocking some technologies may affect website functionality or the completeness of analytics reporting.

Data retention

We retain information only as long as reasonably needed for the purposes described in this policy, including responding to requests, maintaining business records, resolving complaints, measuring performance, preventing abuse, and meeting legal or operational requirements. Retention periods vary according to the type of information and the service involved.

Your choices

You may choose not to submit an online request and may contact us by telephone or email instead. You may also adjust browser cookie settings and available Google privacy controls.

To ask about access to, correction of, or deletion of information you submitted, contact us at info@acadianatreepros.com. Requests may be subject to identity verification and applicable legal or operational retention requirements.

Security

We use reasonable administrative and technical measures intended to protect information. No website, transmission method, or storage system can be guaranteed completely secure.

Children’s privacy

The website is intended for property owners and adults seeking tree-service assistance. It is not directed to children under 13, and we do not knowingly solicit personal information from children under 13.

Changes to this policy

We may update this policy as our website, providers, or business practices change. The effective date above will be revised when material updates are published.

Contact

Questions about this policy may be sent to info@acadianatreepros.com.